Shop policies

1. Payment

We accept payments via credit/debit cards, Apple Pay/Google Pay, and other secure methods. All transactions are processed through trusted payment systems.

2. Estimated processing time

The time we need to prepare an order for shipping (delivery) is 1-3 business days. But usually, we are doing everything possible to send your order ASAP.

Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday which not includes weekends. Saturday and Sunday are not counted as part of shipping days. Also, we want you to know that sending, preparing, and shipping (delivery) are 2 different processes. And each has its term.

3. Shipping

We ship worldwide.

Exact delivery times and costs are displayed during checkout.

4. Returns & Exchanges

You may return or exchange an item within 14 days of receiving it, provided it has not been used and remains in its original condition.

Personalized items cannot be returned or exchanged. However, if there is any issue, please contact us and we will do our best to find a solution.

Return shipping costs are covered by the buyer, except in cases of defective or incorrect items.

5. Privacy

We respect your privacy. All personal data is used solely to process orders and will never be shared with third parties.

6. Contact

If you have any questions, please contact us via the form on our website or by email. We are always happy to assist!

7. Taxes & VAT

All prices on our website are shown excluding taxes and VAT.

Taxes and duties may be applied according to the laws of the destination country.

These charges are assessed by customs or tax authorities (customs broker) upon import.

The buyer is fully responsible for paying VAT, customs duties, and any additional taxes related to the delivery of the order.

We, as the seller, are not responsible for the calculation or payment of taxes in the destination country.